Bluetooth Mouse Not Working: Reasons & How to Fix it?

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Do you rely on your trusty Bluetooth mouse to get through your workday? If so, you know how frustrating it can be when your Bluetooth mouse suddenly stops working. Don’t worry, you’re not alone.

In this post, we’ll explore the common reasons why your Bluetooth mouse may not be working and provide you with practical solutions to get it up and running again.

I will cover in detail every step whether you use Windows OS(10/11), Mac OS, Chrome OS or even if you are using Linux OS and facing this issue.

So, grab a cup of coffee and let’s dive into the world of Bluetooth mouse troubleshooting!

Why Is My Bluetooth Mouse Not Working?

If you are experiencing problems with your Bluetooth mouse, it can be frustrating and make it difficult to complete your work. Here are some reasons why your Bluetooth mouse might not be working:

Bluetooth Connection Issues

One of the most common reasons for a Bluetooth mouse not working is a connection issue. If the Bluetooth connection is weak or unstable, your mouse may not work properly. This can happen if your device is too far away from your computer, or if there are obstacles between them.

Low Battery

Another reason why your Bluetooth mouse might not be working is due to low battery. If your mouse is not charged or has a low battery, it may not work. Make sure to check the battery level of your mouse and charge it if needed.

Outdated Drivers

Outdated drivers can also cause your Bluetooth mouse not to work properly. If you have not updated your drivers in a while, your mouse may not be recognized by your computer. Make sure to check for driver updates regularly.

Interference

Interference from other devices can also cause your Bluetooth mouse to stop working. Make sure to turn off other Bluetooth devices in the area or move your mouse closer to your device to reduce interference.

Other Bluetooth Problems

Other Bluetooth problems such as outdated Bluetooth software, incompatible devices, or corrupted system files can also cause your Bluetooth mouse not to work. Make sure to troubleshoot your Bluetooth settings and update your software if needed.

By understanding the reasons why your Bluetooth mouse might not be working, you can take steps to fix the issue and get back to work.

How to Fix Bluetooth Mouse Not Working Issue?

If your Bluetooth mouse is not working, there are several steps you can take to troubleshoot and fix the issue.

Follow these steps to get your Bluetooth mouse working again.

Reconnect Your Device

The first step is to try and reconnect your Bluetooth mouse to your device. To do this, follow these steps:

1. Turn off your Bluetooth mouse.
2. Go to your device’s Bluetooth settings and remove your Bluetooth mouse from the list of paired devices.
3. Turn your Bluetooth mouse back on and put it in pairing mode.
4. Pair your Bluetooth mouse with your device again.

Update Your Driver

If your Bluetooth mouse driver is outdated, it may not work properly. Try updating your driver using these steps:

1. Go to Device Manager.
2. Find your Bluetooth mouse under the Bluetooth section.
3. Right-click on your Bluetooth mouse and select Update driver.
4. Follow the instructions to update your driver.

Run Troubleshooter

If reconnecting your Bluetooth mouse doesn’t work, try running the Windows Bluetooth troubleshooter. Here’s how:

1. Go to Settings > Update & Security > Troubleshoot.
2. Scroll down and click on Bluetooth.
3. Click on Run the Troubleshooter and follow the instructions.

Disable Bluetooth Mouse Power Management

Sometimes, your Bluetooth mouse may not work properly due to power management settings. Try disabling power management for your Bluetooth mouse using these steps:

1. Go to Device Manager.
2. Find your Bluetooth mouse under the Bluetooth section.
3. Right-click on your Bluetooth mouse and select Properties.
4. Go to the Power Management tab and uncheck the box that says “Allow the computer to turn off this device to save power.”
5. Click OK.

Adjust Power & Sleep Settings

Sometimes, your Bluetooth mouse may stop working due to power and sleep settings. Try adjusting these settings using these steps:

1. Go to Settings > System > Power & Sleep.
2. Under Sleep, make sure that “Never” is selected for both “On battery power, PC goes to sleep after” and “When plugged in, PC goes to sleep after.”

Check Bluetooth Service

If the Bluetooth service is not running, your Bluetooth mouse may not work properly. Try checking the Bluetooth service using these steps:

1. Go to Start and type “services.”
2. Click on Services.
3. Find Bluetooth Support Service and make sure it is running.

Restart Bluetooth Mouse

Sometimes, restarting your Bluetooth mouse can fix the issue. Here’s how:

1. Turn off your Bluetooth mouse.
2. Remove the batteries from your Bluetooth mouse.
3. Wait for a few seconds.
4. Put the batteries back in your Bluetooth mouse.
5. Turn your Bluetooth mouse back on.

Bluetooth Mouse Frequency Adjustment

If your Bluetooth mouse is not working properly, try adjusting the frequency. Here’s how:

1. Go to Device Manager.
2. Find your Bluetooth mouse under the Bluetooth section.
3. Right-click on your Bluetooth mouse and select Properties.
4. Go to the Advanced tab.
5. Change the “Bluetooth Collaboration” value to “Disable.”

Bluetooth Mouse Driver Rollback

If your Bluetooth mouse driver is causing the issue, try rolling back the driver using these steps:

1. Go to Device Manager.
2. Find your Bluetooth mouse under the Bluetooth section.
3. Right-click on your Bluetooth mouse and select Properties.
4. Go to the Driver tab.
5. Click on Roll Back Driver.

Adjust Power Management

If your Bluetooth mouse is not working properly, try adjusting power management settings using these steps:

1. Go to Device Manager.
2. Find your Bluetooth mouse under the Bluetooth section.
3. Right-click on your Bluetooth mouse and select Properties.
4. Go to the Power Management tab.
5. Uncheck the box that says “Allow this device to wake the computer.”
6. Click OK.

Strengthen Bluetooth Signal

If your Bluetooth mouse is not working properly, try strengthening the Bluetooth signal using these steps:

1. Move your Bluetooth mouse closer to your device.
2. Remove any objects that may be blocking the Bluetooth signal.
3. Try using a USB Bluetooth dongle.

Next, let’s also discuss specific steps whether you are troubleshooting using Windows 10/11, Mac OS, Linux OS or even Chrome OS.

Troubleshoot Bluetooth Mouse on Windows OS (Windows 10/11)

If you are experiencing issues with your Bluetooth mouse on Windows 10 or 11, there are several troubleshooting steps you can take to resolve the problem. Here are some solutions that you can try:

1. Check if the Bluetooth is turned on: Make sure that the Bluetooth is enabled on your computer. To do this, go to the Start menu, click on Settings, and then select Devices. If the Bluetooth toggle is turned off, turn it on.
   
2. Check if the mouse is paired: Ensure that your Bluetooth mouse is paired with your computer. You can check this by going to the Devices section in the Settings menu. If the mouse is not paired, click on Add Bluetooth or other devices, select Bluetooth, and then follow the on-screen instructions to pair the mouse.
   
3. Run the Bluetooth troubleshooter: Windows 10 and 11 come with a built-in troubleshooter that can help you diagnose and fix Bluetooth-related problems. To run the troubleshooter, go to the Settings menu, click on Update & Security, and then select Troubleshoot. Click on Bluetooth and then select Run the troubleshooter.
   
4. Update the Bluetooth driver: Outdated or corrupted drivers can cause issues with Bluetooth devices. To update the driver, go to the Device Manager, expand the Bluetooth section, right-click on your mouse, and then select Update driver. Follow the on-screen instructions to complete the update.
   
5. Check for Windows updates: Make sure that your computer is up-to-date with the latest Windows updates. Go to the Settings menu, click on Update & Security, and then select Windows Update. Click on Check for updates and then install any available updates.
   
6. Disable power management: Sometimes, power management settings can cause issues with Bluetooth devices. To disable power management for the Bluetooth adapter, go to the Device Manager, expand the Bluetooth section, right-click on your mouse, and then select Properties. Go to the Power Management tab and uncheck the box next to Allow the computer to turn off this device to save power.
   

By following these steps, you should be able to troubleshoot and fix any issues with your Bluetooth mouse on Windows 10 or 11.

Troubleshoot Bluetooth Mouse on Mac OS

Bluetooth mice are convenient and easy to use. However, they can sometimes stop working on Mac OS. Here are some troubleshooting steps to help you get your Bluetooth mouse working again.

• Check the Battery: The first thing you should do is check the battery level of your Bluetooth mouse. If the battery level is low, your mouse may not work properly. Replace the battery with a new one and see if that fixes the problem.
• Check the Bluetooth Connection: If the battery is not the issue, check the Bluetooth connection. Make sure your Mac’s Bluetooth is turned on and that your mouse is in pairing mode. To do this, press and hold the pairing button on your mouse until the LED light begins flashing. Then, go to System Preferences > Bluetooth on your Mac and look for your mouse in the list of devices. If it is not there, click “Pair” and follow the instructions.
• Reset the Bluetooth Module: If your mouse is still not working, try resetting the Bluetooth module on your Mac. To do this, hold down the Shift and Option keys on your keyboard and click the Bluetooth icon in the menu bar. Then, select “Reset the Bluetooth module” from the dropdown menu.
• Remove and Re-Pair the Mouse: If none of the above steps work, try removing and re-pairing your mouse. To do this, go to System Preferences > Bluetooth on your Mac and click the “X” next to your mouse to remove it. Then, put your mouse in pairing mode and try pairing it again.
• Update Your Mac’s Software: If your mouse still isn’t working, make sure your Mac’s software is up to date. Go to System Preferences > Software Update and check for any available updates. If there are updates, install them and see if that fixes the problem.

By following these troubleshooting steps, you should be able to get your Bluetooth mouse working on your Mac again. If none of these steps work, you may need to contact the manufacturer for further assistance.

Troubleshoot Bluetooth Mouse on Linux OS

If you are experiencing issues with your Bluetooth mouse on Linux OS, there are a few steps you can take to troubleshoot the problem. Here are some tips to help you get your Bluetooth mouse working again:

1. Check Bluetooth Service: Make sure that the Bluetooth service is running on your Linux OS. You can check this by running the command sudo systemctl status bluetooth.service. If the Bluetooth status is inactive, enable it so that it starts automatically whenever the system boots.
   
2. Power off and on: Power off and on your Bluetooth mouse. If it does not work directly, try powering off and on the mouse. This can help reset the connection.
   
3. Disable Autosuspend: If your Bluetooth mouse is experiencing connection issues, try disabling autosuspend by adding btusb.enable_autosuspend=0 to the GRUB_CMDLINE_LINUX_DEFAULT line in your /etc/default/grub file. Remember to save and update the file with sudo update-grub.
   
4. Load Kernel Module: In some cases, it may be necessary to load the uhid kernel module. To do this, run the command sudo modprobe uhid.
   
5. Install Gnome-Bluetooth: If you are using Linux Mint, make sure to install gnome-bluetooth from the software manager. This may help resolve any pairing issues with your Bluetooth mouse.
   
6. Check Device Compatibility: Ensure that your Bluetooth mouse is compatible with your Linux OS. Check the manufacturer’s website for compatibility information.
   

By following these troubleshooting steps, you should be able to get your Bluetooth mouse working again on Linux OS.

Troubleshoot Bluetooth Mouse on Chrome OS

If you’re having trouble with your Bluetooth mouse on your Chromebook, there are a few things you can try to get it working again. Here are some troubleshooting steps you can take:

Step 1: Check Bluetooth Settings

Make sure your Bluetooth is turned on and your mouse is paired with your Chromebook. Here’s how to do it:

1. Click on the clock in the bottom right corner of the screen.
2. Click on the gear icon to open the Settings menu.
3. Scroll down and click on “Bluetooth”.
4. Make sure the switch is turned on.
5. If your mouse is not paired, click on “Add device” and follow the instructions.

Step 2: Move Your Mouse and Chromebook Closer Together

If your Bluetooth mouse is not working, try moving it closer to your Chromebook. Sometimes, the signal can get weak if the devices are too far apart.

Step 3: Check for Interference

Make sure there are no other wireless devices interfering with your Bluetooth connection. Try moving your mouse away from other wireless devices and appliances.

Step 4: Check for Updates

Make sure your Chromebook is up to date. Here’s how to check for updates:

1. Click on the clock in the bottom right corner of the screen.
2. Click on the gear icon to open the Settings menu.
3. Scroll down and click on “About Chrome OS”.
4. Click on “Check for updates”.
5. If there are any updates available, click on “Update”.

Step 5: Restart Your Chromebook

Sometimes, a simple restart can fix the problem. Here’s how to restart your Chromebook:

1. Click on the clock in the bottom right corner of the screen.
2. Click on the power icon.
3. Click on “Restart”.

Step 6: Contact the Manufacturer

If none of the above steps work, contact the manufacturer of your Bluetooth mouse for more help. They may be able to provide you with additional troubleshooting steps or replace your mouse if it’s defective.

Common Issues of Bluetooth Mouse Not Working

If you’re experiencing issues with your Bluetooth mouse not working, there are a few common issues that may be causing the problem. Here are some of the most common issues and how to fix them.

Bluetooth Mouse Connected But Not Moving

If your Bluetooth mouse is connected but not moving, there are a few things you can try to fix the issue. First, make sure that your mouse is turned on and that the battery is not dead. If your mouse has a power switch, make sure it is turned on. If your mouse uses batteries, try replacing them with fresh ones.

If your mouse is still not moving, try moving it closer to your computer. Bluetooth has a limited range, and if your mouse is too far away from your computer, it may not work properly. Additionally, make sure that there are no obstructions between your mouse and your computer.

If none of these solutions work, try restarting your computer and your mouse. This can often fix connectivity issues between Bluetooth devices and your computer.

Bluetooth Mouse Stops Working After a Period of Inactivity

If your Bluetooth mouse stops working after a period of inactivity, it may be due to a power-saving feature. Many Bluetooth devices will automatically turn off after a certain amount of time to conserve battery life.

To fix this issue, try turning off the power-saving feature on your mouse. This can usually be done through the settings on your computer or through the software that came with your mouse.

If turning off the power-saving feature doesn’t work, try replacing the batteries in your mouse. If your mouse has been sitting idle for a while, the batteries may have drained and need to be replaced.

In conclusion, if you’re experiencing issues with your Bluetooth mouse not working, there are a few common issues that may be causing the problem. By following the steps outlined above, you should be able to fix the issue and get your mouse working properly again.

FAQs

Final Thoughts

If you have followed the above steps I mentioned to fix your Bluetooth Mouse not working issue, it should mostly be fixed at this time.

If you still see the issue, try connecting with another laptop and check if the same issue is happening there.

If still it does not work, you need to raise a Warranty Request for your mouse if it is under warranty or get a new mouse.

I hope this article helped you in solving this issue.

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