Hisense TV Airplay Not Working (Reasons+Easy FIX!)

Author: Anirban Saha

Last Updated On:

If you are facing Hisense TVs Airplay not working issue, then you can follow this guide to know the causes and easy fixes.

In this post, I will comprehensively cover all of the possible reasons why Airplay might not be working on your Hisense TV, as well as a few easy fixes.

Hisense TV Airplay Not Working

Let’s get started!

Why Airplay Is Not Working on Hisense TV?

Here are the reasons why the Airplay might not be working on your Hisense Smart TV:

1. Airplay Not Supported by Hisense TV

If you are using an older model Hisense TV, you may be using a Hisense Tv model without Airplay support on it.

Airplay or Airplay 2 is a feature that all Hisense Tv models do not have.

To check if your Hisense TV supports Airplay, go to Settings > Airplay. If the Airplay menu is not present, that means your TV does not support Airplay.

Also, if you are using a Hisense Roku TV, then you need to run Roku OS 9.4 or above to get support for the Airplay 2.

2. Hisense Tv’s Firmware Issues

To check whether you have a firmware issue, check if your Hisense TV’s firmware is out of date and not updated recently.

Outdated TV Firmware can cause compatibility issues with Airplay connectivity.

To Check the Latest Hisense Tv Software update you can go to Settings > Support > Software Update. If you see an update prompting you to install, then you can follow the prompt and get your latest software updates.

3. Airplay Mirroring Disabled

In some cases, Airplay mirroring might be disabled on your Hisense TV. This can happen if you’ve previously disabled it or if it’s been turned off by another user.

To enable Airplay mirroring, go to Settings > Airplay > Airplay Mirroring.

4. There might be a problem with your Hisense TV’s Airplay receiver

If none of the above solutions work, there might be a problem with your Hisense TV’s Airplay receiver. 

To check if there is a problem with your Hisense TV’s Airplay receiver, go to the “Settings” menu and then select “About”. 

If you see an error message that says “Airplay receiver not found”, there is a problem with your Hisense TV’s Airplay receiver and you will need to contact Hisense customer support for further assistance.

5. Your Apple Device May not have support For Airplay

If you are using an older Apple device, it may not have Airplay support. Check Apple specifications whether your Device Supports Airplay or Airplay 2 to stream on your Hisense TV.

Easy Fixes for Airplay Not Working on Hisense TV

Here are the solutions which you can try one by one to fix the Airplay not working issue on your Hisense Tv.

1. Restart Your Hisense TV

One of the simplest and most effective ways to fix this problem is to restart your TV. This will often fix any minor software glitches that might be causing the problem.

To restart your Hisense TV, go to Settings > Support > Self Diagnosis > Restart.

2. Reset Your Hisense Smart TV

If restarting your Hisense TV doesn’t work for you, you can simply try resetting it. This will reset all of your TV’s settings to their factory defaults.

There are several cases where there remain issues within your Tv settings and a simple reset fixes that. 

To reset your Hisense TV, go to Settings > Support > Self Diagnosis > Reset.

3. Update Your Hisense TV’s Firmware

If your Hisense TV’s firmware is out of date, it can cause compatibility issues with Airplay. So, it is always advisable to get the latest firmware update from your Hisense Tv.

To check for firmware updates, go to Settings > Support > Software Update. If there is a new firmware update available, follow the prompts to install it.

4. Connect Your Hisense TV to the Internet

Another simple fix is to make sure that your TV is connected to the Internet. Airplay requires an Internet connection to work properly.

To check if your TV is connected to the Internet, go to Settings > Network > Status. If it says “Not Connected,” try reconnecting to your Wi-Fi network.

Generally, the Airplay does not require Internet Connectivity to stream and it can work like connecting to a Local Network as a Hotspot to your Apple Devices like Smartphone or iPad. 

However, often we see errors while setup the Airplay without an internet connection. It’s better to have internet connectivity while setup.

Also, if you are using Apple Tv, during the setup, you will require Wi-Fi connectivity.

5. Contact Hisense Customer Support

If none of the above fixes work, your best bet is to contact Hisense customer support. They will be able to help you troubleshoot the problem and find a solution.

You can contact Hisense customer support here.

Conclusion

Let’s conclude the post!

Here are the fixes which you can try to fix your Hisense Tv Airplay not working issue:

  1. Restart Your Hisense TV
  2. Reset Your Hisense Smart TV
  3. Update Your Hisense TV’s Firmware
  4. Connect Your Hisense TV to the Internet
  5. Contact Hisense Customer Support

I hope you enjoyed reading this post.

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