LG TV has no Sound But Not Muted (Reasons & Easy Fix)

Author: Anirban Saha

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Are you tired of watching your favorite shows on your LG TV without any sound? It can be annoying to experience this issue, especially when you’re in the middle of watching the show.

But don’t worry, we’ve got you covered!

In this article, we will help you troubleshoot and fix the problem of your LG TV having no sound despite not being muted.

We know how important it is to have a seamless viewing experience, and we’re here to make sure you get just that.

LG TV has no Sound But Not Muted

Let’s get started!

Reasons of LG TV has no Sound but Not Muted

LG TV Internal Speaker or Speaker Cable Issue:

There may be a problem with the TV’s speakers if the speaker cable is damaged or if the speaker cable is shorted out.

If it is not possible to operate the TV’s speakers, the volume of the sound will not be ideal either.

Attempt troubleshooting the speaker cables to see if the sound improves.

Improper Audio Settings:

If you’ve set audio settings improperly, the volume may not work regardless of whatever else you do. Try tweaking the audio settings to resolve the problem.

Audio Output Settings Issue

The audio output on your LG TV may be set to something other than the embedded speakers.

It may be set to Bluetooth headphones, for example. Change the audio output to the internal speakers and the sound should come back.

LG TV Hardware Issue

The LG TV’s circuitry might be the issue. If none of the preceding steps troubleshoot the volume issue, there may be a problem with the LG TV itself. 

In that case, you may need to contact LG customer service for support.

How to Fix LG TV has no Sound But Not Muted?

Perform a Sound Test on Your LG Smart TV

Performing a sound test on your LG Smart Tv is a good way to get to know about the exact issue that is causing the Sound to not come through your LG TV.

“Why to Perform a Sound Test?”

Sound Test is an in-build troubleshooting step provided in your LG Tv that helps to diagnose whether your Tv is having an issue or the signal is having an issue.

This will play some in-building audio which will help you to get clarity about the audio issue.

“How To Perform a Sound Test?”

It is easy to perform a Sound Test on your LG tv.

1. Click on the Settings button on the LG TV remote

2. Then Select All Settings

3. From the Menu Click on Sound

4. Then Click on the Sound test.

A popup will appear saying “TV Sound is playing. Please listen carefully. Could you clearly hear the sound?”

If the test passes then the Audio Settings are good on your TV.

“What if the Sound Test Fails?”

Failing Sound Test means that your TV Audio settings might have problems.

You can schedule a repair with LG to let them diagnose your TV. But before that continue with the solutions below this.

Power Cycle the LG TV

If you’re having trouble with the volume on your LG TV, one of the first things you should try is a power cycle. 

To do this, simply unplug your TV from its power source, wait 10-15 minutes, and then plug it back in. 

Once your TV has restarted, check to see if the volume issue has been resolved.

Recheck the Current Audio Settings of LG Smart TV

If you’re having trouble with the volume on your LG TV, it could be because you’re not on the right Audio Output settings.

“Why do you need to check Audio Settings?” Most of the time we connect to an external speaker and forget about them turning on.

Also, your LG TV may be connected to an external Bluetooth speaker which is muted.

Check the output of your Audio, if it is the LG TV’s internal speakers or if any external device is selected.

Turn up the volume in that to enable the audio or Switch back the audio output to your LG TV internal speakers.

Check the HDMI Cable Connection

If you’re having problems with sound on your LG TV, it could also be due to issues with your HDMI cable. 

“Why Check HDMI Cable?”

HDMI cables carry sound with video from any external device connected.

If you have a set-top box connected to your LG TV using an HDMI cable, then chances are whether having a loose connection in the HDMI cable or a damaged HDMI cable.

Make sure the cable is firmly plugged in at both ends. A loose connection can sometimes cause sound problems.

To resolve this, unplug the HDMI cable from your LG TV and make sure that there are no visible signs of damage.

If everything looks good, plug the HDMI cable back in and see if the problem is resolved.

Factory Reset your LG TV

If you’re having issues with your WebOS device and want to start fresh, resetting it to its initial settings may be the solution. The process can vary slightly depending on the version of WebOS you’re using.

If you’re using WebOS 6.0 or newer, navigate to Settings > All Settings > General > System > Reset to Initial Settings.

For WebOS 5.0, go to Settings > All Settings > Support > Reset to Initial Settings.

And for WebOS 1.0 to 4.5, head to Settings > All Settings > General > Reset to Initial Settings.

By following these steps, you can reset your device and hopefully resolve any issues you were experiencing.

Contact Customer Support of your LG TV

If you’re still having trouble, feel free to reach out to your LG TV manufacturer for further assistance.

Check your warranty card that came with your LG TV and read their Terms and Condition to understand whether it will be covered. Most times customer support helps in knowing that clearly.

If you find chat support for your LG TV customer care, then do jump and ask them.

You will find customer support for your LG TV brand on their website or at least they would have a support mail id or phone number where you can reach out to them. 

Also, you can reach them via their twitter account @LGUSSupport.

If you have a warranty, then it’s well and good. Otherwise, you may also visit your nearby technician.

Suggested Read: LG TV No Sound

Frequently Asked Questions

Why is my LG TV silent but not muted?

If an LG TV is silent but not muted, it can be due to various reasons such as speaker issues, audio setting issues, or hardware issues with the TV.

Why do I suddenly have no sound on my LG TV?

The sudden loss of sound on an LG TV can be caused by issues with the TV’s audio settings, malfunctioning audio cables, or problems with the TV’s hardware.

How do I get sound back on my LG TV?

To get sound back on your LG TV, check if the TV’s speakers are not muted or turned off, check the audio cables and settings, and try resetting the TV to factory settings.

Final Words

Let’s conclude the post!

Summing up the solution:

1. Perform a Sound Test on Your LG Smart TV.

2. Power Cycle the LG TV.

3. Recheck the Current Audio Settings of LG Smart TV.

4. Check the HDMI Cable Connection.

5. Factory Reset your LG TV.

6. Contact Customer Support for your LG TV.

I hope you enjoyed reading this post.

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