Are you having issues with your LG TV having no Sound but Not Muted?
It can be due to several reasons including speaker issues, audio setting issues, LG TV hardware issues, etc.
In this article, I will help you troubleshoot and fix this issue.
Let’s get started!
Contents of The Article
- 1 Why is my LG TV has no Sound but is Not Muted?
- 2 LG TV has no Sound But is Not Muted
- 3 Conclusion
Why is my LG TV has no Sound but is Not Muted?
There are many potential reasons why the volume on your LG TV may not be working properly.
We already know that volume is not muted, so we look into the other causes here.
Just check whether your Volume is turned high. Otherwise, it may happen, that you may have overlooked that you kept the volume too low.
Here are some of the most common reasons:
1. LG TV Internal Speaker or Speaker Cable Issue:
There may be a problem with the TV’s speakers if the speaker cable is damaged or if the speaker cable is shorted out.
If it is not possible to operate the TV’s speakers, the volume of the sound will not be ideal either.
Attempt troubleshooting the speaker cables to see if the sound improves.
2. Improper Audio Settings:
If you’ve set audio settings improperly, the volume may not work regardless of whatever else you do. Try tweaking the audio settings to resolve the problem.
3. Audio Output Settings Issue
The audio output on your LG TV may be set to something other than the embedded speakers.
It may be set to Bluetooth headphones, for example. Change the audio output to the internal speakers and the sound should come back.
4. LG Tv Hardware Issue
The LG TV’s circuitry might be the issue. If none of the preceding steps troubleshoot the volume issue, there may be a problem with the LG TV itself.
In that case, you may need to contact LG customer service for support.
LG TV has no Sound But is Not Muted
If you are having trouble with your LG TV volume, there are a few potential solutions that you can try.
Here are proven tips to help you troubleshoot and resolve the issue:
#1. Perform a Sound Test on Your LG Smart TV
Performing a sound test on your LG Smart Tv is a good way to get to know about the exact issue that is causing the Sound to not come through your LG TV.
“Why to Perform a Sound Test?”
Sound Test is an in-build troubleshooting step provided in your LG Tv that helps to diagnose whether your Tv is having an issue or the signal is having an issue.
This will play some in-building audio which will help you to get clarity about the audio issue.
“How To Perform a Sound Test?”
It is easy to perform a Sound Test on your LG tv.
1. Click on the Settings button on the LG TV remote
2. Then Select All Settings
3. From the Menu Click on Sound
4. Then Click on the Sound test.
A popup will appear saying “TV Sound is playing. Please listen carefully. Could you clearly hear the sound?”
If the test passes then the Audio Settings are good on your TV.
“What if the Sound Test Fails?”
Failing Sound Test means that your TV Audio settings might have problems.
You can schedule a repair with LG to let them diagnose your TV. But before that continue with the solutions below this.
#2. Power Cycle the LG TV
If you’re having trouble with the volume on your LG TV, one of the first things you should try is a power cycle.
To do this, simply unplug your TV from its power source, wait 10-15 minutes, and then plug it back in.
Once your TV has restarted, check to see if the volume issue has been resolved.
#3. Recheck the Current Audio Settings of LG Smart TV
If you’re having trouble with the volume on your LG TV, it could be because you’re not on the right Audio Output settings.
“Why do you need to check Audio Settings?” Most of the time we connect to an external speaker and forget about them turning on.
Also, your LG TV may be connected to an external Bluetooth speaker which is muted.
Check the output of your Audio, if it is the LG TV’s internal speakers or if any external device is selected.
Turn up the volume in that to enable the audio or Switch back the audio output to your LG TV internal speakers.
#4. Check the HDMI Cable Connection
If you’re having problems with sound on your LG TV, it could also be due to issues with your HDMI cable.
“Why Check HDMI Cable?”
HDMI cables carry sound with video from any external device connected.
If you have a set-top box connected to your LG TV using an HDMI cable, then chances are whether having a loose connection in the HDMI cable or a damaged HDMI cable.
Make sure the cable is firmly plugged in at both ends. A loose connection can sometimes cause sound problems.
To resolve this, unplug the HDMI cable from your LG TV and make sure that there are no visible signs of damage.
If everything looks good, plug the HDMI cable back in and see if the problem is resolved.
#5. Factory Reset your LG TV
If you’ve tried all of these steps and still can’t get the volume on your LG TV to work properly, it may be time to perform a factory reset.
“How will Factory reset Help in Audio issue of Your LG TV?”
This will restore all of your LG TV settings to their default state and fix any software issues that could be causing the problem.
Now, “How to Factory Reset the LG TV?”
To Reset your LG Smart TV, follow the steps below:
1. On your LG TV remote click the Gear icon,
2. then go to General Option.
2. Click on “Reset to Initial Settings”
This will factory reset your LG smart TV and the TV will then restart with default settings in it.
#6. Contact Customer Support of your LG TV
If you’re still having trouble, feel free to reach out to your LG TV manufacturer for further assistance.
“Have a Warranty on your LG Smart Tv?”
Check your warranty card that came with your LG TV and read their Terms and Condition to understand whether it will be covered. Most times customer support helps in knowing that clearly.
If you find chat support for your LG TV customer care, then do jump and ask them.
You will find customer support for your LG TV brand on their website or at least they would have a support mail id or phone number where you can reach out to them.
If you have a warranty, then it’s well and good. Otherwise, you may also visit your nearby technician.
Let’s conclude the post!
Summing up the solution to fix your LG TV has no sound but is not muted:
1. Perform a Sound Test on Your LG Smart TV.
2. Power Cycle the LG TV.
3. Recheck the Current Audio Settings of LG Smart TV.
4. Check the HDMI Cable Connection.
5. Factory Reset your LG TV.
6. Contact Customer Support for your LG TV.
I hope you enjoyed reading this post.